This summer the New Hampshire Small Business Development Center is offering their new Resiliency Academy for small businesses and organizations.
Sessions will include opportunities to learn from practitioners, municipal staff, business owners, and experts through case studies, presentations, discussions, and Q&A sessions. Participants are encouraged to attend all five sessions.
As a past state-level examiner for the Malcolm Baldrige Criteria for Performance Excellence and as Vice Chair of the Excellence North Alliance, I am honored to have been part of the panel for the launch. You can watch the session above.
~Richard